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    Joint end-user support

    We aim to be the preferred service provider for Tecan products, ensuring that our customers get the most out of their investment.

    Service is a core competency at Tecan. Our certified experts deliver timely, efficient, high quality services.

    For more details about specific products, please visit the corresponding product pages.

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    Need help or have any other questions?

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    Service contracts

    Tecan offers a flexible range of globally available Te-Care™ Service Contracts to suit the needs of its customers in the life science research, forensics, clinical diagnostics and academic markets.

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    Services

    Tecan offers a comprehensive range of services to support customers using its instruments and products in the field.

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    Training

    Tecan’s hands-on training provides its customers with the knowledge they need to optimize the productivity of their Tecan systems.

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    Helpdesk

    For all enquiries about your Tecan instrument or product, click here to get fast, high quality support from your local Tecan service organization.

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    Partnering support

    Tecan has provided field service for its global OEM customers for many years.

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